Hold down Shift (PC) or Option (Mac) and click the Restore button. On newer versions of macOS, you'll need to find your phone in the Finder.ġ. Once your device booted into Recovery Mode, iTunes should have opened up automatically on your computer and prompted you, at least if you're running macOS Mojave or earlier or you're a Windows user. There’s no turning back once we start this final process, so again make sure that you’ve backed up any photos, videos or other critical files on your iPhone. ![]() iPhone 6s or older, iPhone SE (original) or iPod Touch: Press and hold Home and Top buttons until the connect to iTunes screen appears.ĭowngrade your iPhone to an earlier version of iOS. ![]()
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